It can be super intimidating to make the transition from worker to boss when you don't know how to talk like a boss. And even some experienced “bosses” do not know how to LEAD a business effectively. Your personal evolution will impact your business in every way. Here are some phrases you can use to distinguish yourself (and your business) as top tier in your industry....
SAY | DON'T SAY |
Invest | Buy |
Authorize Here | Sign Here |
Client | Customer |
Concern | Problem / Issue |
Affordable / Reasonable | Cheap / Low Cost |
Absolutely | Maybe |
Agreement | Contract |
Thank you for your patience | Sorry for being late |
The best way to do it this is.... | I'm not sure if this is the best way to.... |
Can you join me on....? | What time would be best for you? |
My pleasure. Happy to help | No worries |
Any questions? | Did that make sense? |
I'm leaving early today because.. | Is it ok if I leave early today? |
Let's go... | Go... |
We.... | I.... |
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